Terms & Conditions

Terms and Conditions – BLISSBOX

Last Updated: 18 October 2026

Welcome to BLISSBOX. These Terms and Conditions govern your access to and use of our website, https://blissbox.co.in/, and the purchase of products available through our online store.

By accessing our website or placing an order, you agree to these Terms and Conditions. Please read them carefully before using our website or purchasing any product.

If you do not agree with these terms, please discontinue using our website.

1. About BLISSBOX

BLISSBOX is an online fashion jewellery brand offering a collection of stylish accessories for women, including rings, earrings, pendants, bangles, bracelets, and other fashion jewellery.

Throughout these Terms and Conditions, the words “BLISSBOX,” “we,” “our,” and “us” refer to the business operating the website https://blissbox.co.in/. The words “you,” “your,” and “customer” refer to individuals accessing our website or purchasing our products.

2. Eligibility to Use Our Website

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian law.

If you are under 18 years of age, you should use this website and make purchases only with the involvement and supervision of a parent or legal guardian, as applicable under law.

You agree to provide accurate and complete information when placing an order or contacting us.

3. Products and Descriptions

BLISSBOX aims to provide accurate descriptions, product images, specifications, and pricing information for all products displayed on our website.

However, minor variations in colour, appearance, finish, or visual presentation may occur due to lighting, photography, device displays, or manufacturing characteristics.

Customers are encouraged to review the product description, material details, dimensions, and other available specifications before placing an order.

We reserve the right to correct errors, update product information, or discontinue products, subject to applicable law and any existing order obligations.

4. Pricing and Payment

All product prices displayed on our website are expressed in Indian Rupees (INR), unless otherwise stated.

Applicable taxes, shipping fees, discounts, and other charges will be disclosed during checkout as applicable.

We aim to maintain accurate pricing information. If a material pricing or listing error is identified, we will contact the affected customer and handle the order in accordance with applicable law.

Payments must be completed through the payment methods made available at checkout. We do not ask customers to share their passwords, PINs, or OTPs through unofficial channels.

An order may be subject to verification before processing. Any cancellation or refund arising from a payment or pricing issue will be handled in accordance with our policies and applicable law.

5. Order Placement and Acceptance

After placing an order, you may receive an order confirmation or acknowledgement.

An order acknowledgement does not necessarily mean that the order has been dispatched. Order processing and acceptance may depend on payment verification, stock availability, and other legitimate fulfilment requirements.

If we cannot fulfil an order, we will inform you and process any applicable refund in accordance with the relevant policy and applicable law.

We reserve the right to take appropriate action against fraudulent orders, unauthorised transactions, or misuse of our website, subject to applicable law.

6. Shipping and Delivery

BLISSBOX aims to process and deliver orders within the estimated timeframe communicated during checkout or through subsequent order updates.

Delivery timelines may vary depending on the destination, courier availability, weather, operational disruptions, and other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information at checkout.

If an order is delayed, lost, damaged in transit, or delivered incorrectly, please contact us with your order details so that we can investigate and assist you.

Nothing in this section excludes any consumer rights or remedies available under applicable law.

7. Returns, Replacements and Refunds

We want our customers to have a satisfactory shopping experience.

Requests for returns, replacements, or refunds are governed by our published Return and Refund Policy, which should be read alongside these Terms and Conditions.

Please inspect your order upon delivery and contact us promptly if you receive a damaged, defective, incorrect, or materially misdescribed product.

When submitting a request, please provide your order number and relevant photographs or other information where reasonably required to assess the issue.

BLISSBOX will review requests and provide an appropriate resolution in accordance with the applicable policy and Indian consumer protection law.

Nothing in our policies or these terms is intended to remove any mandatory consumer rights, including rights relating to defective, deficient, spurious, incorrectly supplied, or materially misdescribed goods.

8. Offers, Discounts and Promotions

BLISSBOX may offer promotional codes, discounts, special offers, or seasonal promotions from time to time.

Each offer may have specific eligibility conditions, validity periods, or usage restrictions, which will be communicated where applicable.

Offers cannot be assumed to be combinable unless the applicable promotion expressly permits it. We reserve the right to correct errors in promotional listings and administer promotions fairly and in accordance with applicable law.

9. Intellectual Property

Unless otherwise stated, the content on this website, including brand elements, logos, product photographs, graphics, written descriptions, and website design, is owned by BLISSBOX or used with appropriate permission.

You may browse our website and use its content for personal, non-commercial shopping purposes.

You must not reproduce, republish, distribute, modify, commercially exploit, or use our content without the necessary authorisation, except where permitted by law.

10. Acceptable Use

You agree not to:

• Use our website for unlawful, fraudulent, or deceptive activities.

• Attempt to interfere with website security, functionality, or availability.

• Introduce malicious software or attempt unauthorised access.

• Copy or misuse website content in violation of intellectual property rights.

• Submit false information or misuse promotions, payment systems, or customer support channels.

We may take reasonable action to protect our website, customers, and business from misuse, subject to applicable law.

11. Third-Party Services and Links

Our website may use third-party services for payment processing, shipping, analytics, social media, or other operational purposes.

We may also provide links to external websites, including social media platforms and other online services.

Third-party services are subject to their own terms and privacy practices. BLISSBOX does not control every aspect of external websites or services, but this does not exclude any responsibility that may apply to us under law.

12. Limitation of Liability

To the extent permitted by applicable law, BLISSBOX shall not be responsible for indirect or consequential losses arising from circumstances beyond our reasonable control, including temporary website interruptions or third-party service disruptions.

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, or removes any consumer rights or remedies available under applicable Indian law.

13. Privacy and Personal Information

When you use our website, place an order, or contact us, we may process personal information necessary for order fulfilment, payment processing, customer support, delivery, security, and other purposes described in our Privacy Policy.

Our collection, use, storage, and disclosure of personal information are governed by our Privacy Policy and applicable data protection laws.

Please review the Privacy Policy available on our website to understand how your information is handled.

14. Changes to These Terms and Conditions

BLISSBOX may update these Terms and Conditions from time to time to reflect changes in our business practices, website functionality, or applicable legal requirements.

Updated terms will be published on this page with a revised “Last Updated” date.

Changes will apply in accordance with applicable law. Updates will not remove rights that customers are entitled to retain under applicable law.

15. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of India.

Any dispute arising from the use of our website or the purchase of our products will be addressed in accordance with applicable Indian law.

Nothing in this section prevents a consumer from exercising statutory rights or approaching a competent consumer dispute redressal authority where permitted by law.

16. Contact Information

If you have any questions about these Terms and Conditions, your order, or our products, please contact us.

Brand: BLISSBOX

Website: https://blissbox.co.in/

Email: blissbox1000@gmail.com

Instagram: @blissbox1000

For order-related enquiries, please include your order number to help us assist you efficiently.

Thank You for Shopping with BLISSBOX

We appreciate your trust in BLISSBOX. Our goal is to provide a convenient and enjoyable online shopping experience while helping you discover fashion jewellery that complements your style.

BLISSBOX – Your Style. Your Sparkle. Your Bliss.